General

Concierge Custodian Ltd. strives to ensure that its services are accessible to people with disabilities. concierge Custodian Ltd. has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on www.conciergeCustodian.com

Website Disclaimer

Concierge Custodian Ltd continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on conciergeCustodian.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards.

This may be a result of not having found or identified the most appropriate technological solution.

If you are experiencing difficulty with any content on conciergeCustodian.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to help.

Service Disclaimer for Concierge Custodian Ltd.

Overview Concierge Custodian Ltd. (including its affiliates, hereinafter “the Company”) provides a range of property maintenance services, including lawn care, janitorial services, painting, office plant placement, carpet cleaning, and gardening. This disclaimer outlines the scope, limitations, and responsibilities of the Company and its personnel.

Independent Contractors Policy (Janitorial Services)

*All janitorial personnel engaged by the Company are contracted as independent contractors. They are not employees of Concierge Custodian Ltd. and operate under their own business entities and controls.

*The Company does not assume responsibility for acts or omissions of independent contractors, including but not limited to property damages, theft, on-site violence, conflicts of interest, lawsuits, or any illegal activities conducted by such contractors.

*Any claims for damages or liability arising from the actions of independent contractors must be pursued against the respective contractor, in accordance with the contract terms, applicable law, and any applicable insurance coverage carried by the contractor.

*The Company reserves the right to terminate relationships with any contractor who fails to meet policy requirements, performance standards, or applicable laws.

Staff Vetting and Training

*All personnel engaged by the Company are subject to a vetting process prior to employment or engagement. Vetting may include verification by sources such as former employers, background checks, and reference verification as permitted by law.

*The Company shall not disclose sensitive vetting details, but reserves the right to rely on its own internal assessment to determine suitability for engagement.

*All staff receive training upon engagement, including a copy of the company policies and procedures. Each staff member is required to sign an acknowledgment confirming review and agreement with the policies and protocols.

*The Company commits to maintaining appropriate records of training and policy acknowledgment in accordance with applicable laws and regulations. Scope of Services

*The Company provides a portfolio of services including lawn care, janitorial services, painting, office plant placement, carpet cleaning, and gardening. Each service is performed in accordance with the terms agreed in the service contract and consistent with applicable industry standards and regulations.

*Any service-specific scope, duration, pricing, and safety requirements are detailed in the relevant service agreement or work order.

Liability and Insurance

The Company maintains general business insurance as required by law and applicable regulations; however, coverage specifics, including limits and exclusions, shall be determined by the applicable insurance policies and may vary by project or location.

*To the extent permitted by law, the Company’s liability for damages arising directly from its own negligence in the performance of a contracted service shall be limited in accordance with the service agreement and applicable law. Independent contractors’ liability for their own acts remains their responsibility.

*The Company is not liable for incidental damages arising from the actions of independent contractors unless caused directly by the Company’s sole negligence or willful misconduct, as defined in the service agreement and under applicable law.

Safety, Compliance, and Ethical Standards

*The Company is committed to maintaining a safe and compliant workplace and expects contractors to comply with all applicable health, safety, and labor laws, as well as the Company’s policies.

*Any on-site safety incidents or concerns should be reported promptly to the client’s designated contact and the Company’s project supervisor.

Confidentiality and Data Protection

*The Company and its personnel shall maintain confidentiality of client information and protect any sensitive data encountered during service delivery, consistent with applicable privacy and data protection laws and the terms of the contract.

Governing Law and Dispute Resolution

*The governing law for the service contracts shall be stated in the applicable agreement. Dispute resolution, including mediation or arbitration, shall be conducted as specified in the contract, and otherwise in accordance with applicable laws.

Acceptance

*By engaging Concierge Custodian Ltd. for any of its services, the client acknowledges and agrees to the terms and limitations outlined in this disclaimer, and agrees that the Company’s liability is limited as described above, except as otherwise provided by law or explicit terms in a written contract.